Privacy Policy

Information we collect

• Account: name, email, password (stored only as a secure hash), role (Customer or Pro), San Diego ZIP code, optional phone number and, for pros, company name.
• Requests: room details (dimensions, surfaces, colors, condition, materials, timing), your description, the job address and up to four photos per request. Photos are re-encoded when uploaded, which removes embedded metadata such as GPS location.
• Activity: offers, selections, messages, agreements (price, date, work), job status, reviews and review photos.
• Pros: Price Book rates, service ZIP codes, lead budget limits and lead history.
• Technical: a session cookie and a security (CSRF) cookie that keep you signed in, your IP address for rate limiting and security logs, and records of key actions (for example, acquiring a lead or viewing contact details) kept for security and dispute handling.

Voice input. On iPhone, “Tap to speak” turns speech into text on your device. ANTS does not receive the audio, only the text you choose to save.

We do not collect payment card details, your device location, contacts or advertising identifiers, and we do not use advertising or third-party analytics trackers.

How we use it

To run the marketplace: match your request with pros who serve your ZIP code, calculate preliminary price ranges from pros’ own Price Books, deliver offers and messages, enforce lead budget limits, keep the service secure and respond to support requests.

Who can see your information

• Before a pro acquires your lead, matching pros see the room details, your ZIP code and how many photos you added. They do not see your name, email, phone, address, description or photos.
• After the pro you selected acquires the lead, only that pro sees your name, email, phone, description, photos and your messages with them. Your exact address is shared only after you both accept the job agreement.
• Customers see a pro’s company name, their offer and a rating summary from completed ANTS jobs. Pros never see each other’s prices.
• Review text and review photos are visible only to you and the pro who did the job.

AI

ANTS does not currently send your information to an external AI service. Scope questions and price ranges are produced by ANTS’s own code from pros’ Price Books; AI never sets or changes prices. Before we use a third-party AI provider, we will update this policy to name it and describe what is sent, and we will ask for your permission in the app first.

Service providers

We use Cloudflare to deliver the website and protect it from abuse, a hosting provider for our servers and database, and Apple to distribute the iPhone app. They process data only to provide these services to us. We do not sell your personal information or share it for cross-context behavioral advertising.

Retention and deletion

We keep your account until you delete it. You can delete it at any time on the Delete Your Account page or by emailing info@antsdone.com. Deletion:

• removes your name, email, phone, ZIP code, company name and password;
• removes your request descriptions, addresses, photos, review text and the text of your messages;
• removes a pro’s Price Book and lead budget;
• cancels requests and jobs that are still open.

We keep records we need for accounting, security and disputes, without your contact details: lead charge records, job agreements, star ratings, room details of past requests and audit records. Deleted data may remain in backups for up to [backup retention period] until those backups are deleted.

Your rights

You can ask us for a copy of your information, to correct it or to delete it. California residents have these rights under the CCPA, and we will not treat you differently for using them. Email info@antsdone.com from the address on your account.

Security

Connections use HTTPS, passwords are stored as one-way hashes, and access to customer contact details is limited and logged as described above. No system is perfectly secure; tell us right away if you suspect unauthorized access to your account.

Children

ANTS is for adults 18 and older. We do not knowingly collect information from children.

Changes and contact

We will post changes on this page and update the date above. Questions: info@antsdone.com.